Q: Do I need to purchase VoIP equipment to use the Forits Telecom network?

A: No. Our all digital network provides dialtone to your existing equipment. (e.g. PBX, key system, analog phones/faxes, POS terminals, etc.)

Q: Can I use my VoIP phone or move to VoIP with the Fortis Service?

A: Yes. Select the best VoIP provider for your business. Many of our customers are using VoIP services today. Our super low latency (< 40ms) connections are ideal for VoIP.

Q: Can I keep my existing telephone numbers?

A: Yes. Keep all of your existing phone and fax numbers.

Q: What do you mean by symmetrical bandwidth?

A: The same connection speed for uploads and downloads. Unlike other providers (DSL/Cable), we offer full-duplex (bi-directional) bandwidth to customers needing high speed connections with guaranteed speeds.

Q: Do I truly have bandwidth on demand with Fortis Telecom?

A: Yes. Fortis is scalable bandwidth. For example, if you have a 2Mbps connection, you can turn it up to 4Mbps connection within a matter of minutes by calling into our customer support team. We are not bound by traditional T1 or DS3 increments; nor do we have the equipment costs associated with bonded T1 services.

Q: Do you filter any ports?

A: No port filtering.

Q: Can I use a VPN with Fortis Service?

A: Yes. Our service works with any TCP/IP based VPN equipment.

Q: Are static IP addresses available?

A: Yes. Static IPs are assigned as needed.

Q: How can Fortis Telecom provide services at such a discount compared to traditional telephone company services?

A: Because we own and operate our network, you do not need to pay the telephone company for land based "local loop" access charges and taxes.

Q: Does Fortis Telecom require a multi-year service contracts or have early termination fees?

A: No long-term contracts; month-to-month service agreements. Ongoing service and satisfaction are essential elements to our business model.

Q: How quickly can you install my service?

A: Within our service area, we can typically install within 3 - 5 business days.

Q: How secure is the Fortis Telecom network?

A: Very Secure.  Data is transmitted using advanced encryption standards (AES OCB).

Q: How reliable is the Fortis Telecom network?

A: Our network is engineered for a guaranteed 99.99% availability.

Q: Will the Fortis Network signal cause interferace with other signals?

A: The network uses specific wireless frequencies and is engineered in accordance with FCC regulations to prevent interference.

Q: Is Fortis Telecom a satellite-based service?

A: No. We have points of presence on tall buildings and towers in our service areas that broadcast using carrier-grade radio signals to our customers

Q: Is the network affected by weather?

A: No. The network is not affected by fog, rain, hail or snow and is engineeered to be operational to hurricane wind conditions.

Q: What is your service area?

A: The Sacramento Metro Region.

Q: Do you plan on expanding coverage?

A: Yes. We are working with municipalities to bring wireless to new areas.